uncollected srd grant 2023-2024

Numerous Sassa grant winners who qualified for the R350 grant during the initial SRD grant cycle have not yet received their money. Additionally, from the second cycle of award recipients—which spans from August to March—more than 442 000 have yet to claim their cash.

The Department of Social Development states that qualified recipients may still do so.

A spokeswoman for Sassa named Paseka Letsatsi said in a television interview that almost 330 000 recipients of R350 grants from the previous cycle have not yet received their award payments.

Letsatsi adds that Sassa’s suspension of the SRD grant before to the commencement of the previous cycle is one of the factors contributing to the backlog. The beneficiary may have lost or changed their phone number, the speaker continues.

Sassa has also noted that beneficiaries frequently omit their bank account details on their SRD award applications in an effort to hide their transaction history.

For those who applied for the award but started receiving payments a few months after their application was accepted, Sassa undertakes its verification process on a monthly basis.

The representative also gave beneficiaries the following contact information to use in case they have any inquiries about their grant payments:

KwaZulu Natal – 033 846 3400
Gauteng – 011 241 8320
North West – 018 397 3333/0350
Cape Town – 021 469 0235
Limpopo – 015 291 7499/ 015 291 7415/ 015 291 7505
Free State – 051 410 8339
Eastern Cape – 043 707 6335
Mpumalanga – 013 754 9462
Northern Cape – 051 802 4900

You can also apply for the grant using any of the following methods:

SASSA website – https://srd.sassa.gov.za
Email – srd@sassa.gov.za
082 046 8553 (WhatsApp) (Send a message to this number via Whatsapp. In the Whatsapp message, include your name, surname, and ID number. You will then receive a message outlining the next steps you must take.)
USSD line: Dial *134*7737# and follow the prompts
GovChat: https://govchat.app/login\
Facebook: https://www.facebook.com/govchat.org

How do I make a claim for an uncollected R350?

srd@sassa.gov.za is the email address. 082 046 8553 (WhatsApp) (Send a message to this number via Whatsapp. In the Whatsapp message, include your name, surname, and ID number.

DO YOU KNOW IF YOU HAVE AN UNCLAIMED GRANT?

Applicants can check their names on the SASSA website at www.sassa.gov.za and pick up their grants at the nearest Post Office.
Inquiries about outstanding balances can be made by calling 0800 60 10 11.

SOCIAL GRANTS