sassa khayelitsha 2023-2024

sassa khayelitsha 2023-2024

The South African Social Security Agency (Sassa) has been ordered by Black Sash to provide a plan for dealing with the abrupt shutdown of its Khayelitsha office in the Western Cape.

Without telling the neighborhood, the Sassa office in Khayelitsha was shuttered on July 14, 2022, for repairs.

The recipients of social awards arrived at the offices early in the morning hoping to be chosen, only to learn from safety officers several hours later that the offices were closed. The upshot was confusion and resentment among the locals.

There was just one Sassa office in Khayelitsha, which provided services to several beneficiaries.


Sassa must immediately communicate any alternative plans for resuming services in the area, per the organization’s request.


The organization said in a statement that the situation has made it unexpectedly difficult for recipients to access social handouts and has put an unanticipated financial burden on them because they must now pay for transportation to alternate Sassa facilities in order to receive services.

The Khayelitsha Sassa office was housed in a facility that belonged to the provincial Department of Social Development.

According to Shivani Wahab, a representative for Sassa Western Cape, they were told the repairs would be finished in 2023.

Since March 2022, Sassa has been striving to find appropriate alternative housing, according to Wahab.

On condition of anonymity, a Sassa worker from the Khayelitsha office said they were also unsatisfied because they were unable to report for work and didn’t know when the offices would reopen.

According to Black Sash, they have helped beneficiaries find an alternative plan and developed a communication plan.

They said they had been waiting for the acting regional manager of Sassa in the province to confirm a meeting to discuss the problem.

The recipients currently have to travel overly far distances to other Sassa offices, which adds to their transportation expenses.

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chris

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