sassa khayelitsha mall contact details 2023-2024
sassa khayelitsha mall contact details 2023-2024
The South African Social Security Agency (Sassa) has been requested by Black Sash to develop a strategy to deal with the abrupt shutdown of its Khayelitsha office in the Western Cape.
On July 14, 2022, the Khayelitsha Sassa office was closed for repairs without telling the neighborhood.
The recipients of social awards arrived at their workplaces early in the morning hoping to be the most well-liked pick, only to learn from security personnel that the offices had already closed. Thus, the locals were perplexed and enraged.
There was just one Sassa office in Khayelitsha, which provided services to several beneficiaries.
Sassa must immediately communicate any alternative plans for resuming services in the area, per the organization’s request.
The organization said in a statement that the situation has made it unexpectedly difficult for recipients to access social handouts and has put an unanticipated financial burden on them because they must now pay for transportation to alternate Sassa facilities in order to receive services.
The Khayelitsha Sassa office was housed in a facility that belonged to the provincial Department of Social Development.
According to Shivani Wahab, a representative for Sassa Western Cape, they were told the repairs would be finished in 2023.
Since March 2022, Sassa has been striving to find appropriate alternative housing, according to Wahab.
On condition of anonymity, a Sassa worker from the Khayelitsha office said they were also unsatisfied because they were unable to report for work and didn’t know when the offices would reopen.
According to Black Sash, they have helped beneficiaries find an alternative plan and developed a communication plan.
They said they had been waiting for the acting regional manager of Sassa in the province to confirm a meeting to discuss the problem.
The recipients currently have to travel overly far distances to other Sassa offices, which adds to their transportation expenses.
sassa khayelitsha contact details
This is where Sassa Khayelitsha is: They can be reached at this number: Kusasa Rd, Village 1 North, Cape Town, 7784 021 360 4116
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