Nsfas Call Centre 2024-2025

Nsfas Call Centre 2024-2025

Nsfas Call Centre 2024-2025: You may be trying to execute some action in your MyNSFAS Account, or you may be finding it difficult to apply for funding, or even trying to know why you’ve not received your allowances yet. In such a situation, you’ll need to contact NSFAS for assistance to help to solve the problem you’re facing with anything NSFAS. NSFAS contact details are all the available contact channels that you can use to seek answers or make queries and or assistance directly from the National Student Financial Aid Scheme (NSFAS). NSFAS has also opened up a Contact Centre which is available to you from Monday to Friday between 08:30 and 17:00. This can be reached through:

 

NSFAS Virtual Contact Centre

We are available to assist through the following channels:

Email: info@nsfas.org.za
Facebook:National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS

Account, Payment and Balance Enquiries

For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za

For general, student and NSFAS Wallet enquiries

For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za

Physical Address
The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001

 

Vuvuzela Fraud & Corruption hotline

To submit information on fraud or corruption identified or witnessed:
Tel No.: 0860 247 653
Email: nsfas@thehotline.co.za
Fax2Email: 086 726 1681
SMS Call Back Number: 30916
www.thehotlineapp.co.za
www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

Email: legal@nsfas.org.za
Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:
Email: outreach@nsfas.org.za

 

Media

For all media-related enquiries please contact:
Email: media@nsfas.org.za

RELATED LINKS

For more information on nsfas click here
Gifty Antwi

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