My Nsfas Helpline 2024-2025

My Nsfas Helpline 2024-2025

My Nsfas Helpline 2024-2025: The NSFAS helpline is a 24-hour toll-free number that allows students to get in touch with the NSFAS Contact Centre for any inquiries or assistance. The helpline can be reached on 0800 023 234. If you have applied for financial aid from NSFAS and have not yet heard back, you can contact the NSFAS Call Centre for assistance. The Contact Centre is open from Monday to Friday, 8 am to 4 pm. Needing to contact NSFAS directly? NSFAS is available to assist through the following contact information:

NSFAS Virtual Contact Centre

We are available to assist through the following channels:

Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS

Account, Payment and Balance Enquiries

For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za

For general, student and NSFAS Wallet enquiries

For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za

Physical Address
The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001

Vuvuzela Fraud & Corruption hotline

To submit information on fraud or corruption identified or witnessed:
Tel No.: 0860 247 653
Email: nsfas@thehotline.co.za
Fax2Email: 086 726 1681
SMS Call Back Number: 30916
www.thehotlineapp.co.za
www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

Email: legal@nsfas.org.za
Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:
Email: outreach@nsfas.org.za

Media

For all media-related enquiries please contact:
Email: media@nsfas.org.za

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